Business & Management
Operations & Team Management
Process design, quality and day-to-day team leadership.
IntermediateOnlineCertificate
- Duration
- 140 hours · 4 months
- Course fee
- BDT 24,000
- Admission fee
- BDT 1,500
For supervisors moving into operations leadership: process mapping, quality routines, scheduling and performance conversations.
What you will be able to do
- Map and improve operational processes
- Run quality and review routines
- Plan capacity and schedules
- Hold effective performance conversations
Curriculum
4 modules · 12 lessons
- 01
Module 01 · Foundations
Core concepts, tooling and the working environment.
- Orientation and objectivesProgramme structure · Assessment criteria
- Guided practice sessionWorked examples · Lab exercise
- Review and feedbackPeer review · Instructor feedback
- 02
Module 02 · Core Practice
The main body of technique, worked through in labs.
- Orientation and objectivesProgramme structure · Assessment criteria
- Guided practice sessionWorked examples · Lab exercise
- Review and feedbackPeer review · Instructor feedback
- 03
Module 03 · Applied Project
Learners apply the material to a realistic brief.
- Orientation and objectivesProgramme structure · Assessment criteria
- Guided practice sessionWorked examples · Lab exercise
- Review and feedbackPeer review · Instructor feedback
- 04
Module 04 · Assessment & Certification
Final assessment, review and certification.
- Orientation and objectivesProgramme structure · Assessment criteria
- Guided practice sessionWorked examples · Lab exercise
- Review and feedbackPeer review · Instructor feedback
Who this is for
- Team supervision experience
Common questions
Not sure this is the right programme?
Compare it with the rest of the catalogue, or ask a counsellor which level suits your experience.