Payment information
How fees are invoiced and paid, and where to get help with a payment.
Fees, instalments and any charge described as non-refundable are confirmed to you in writing before you pay.
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How fees are charged
Every enrolment is invoiced. The invoice shows the course, the batch, the amount, the currency and any instalments agreed with you. You always receive a receipt for money we record against your invoice.
Paying a fee
You can pay at the campus office or arrange payment with the accounts team using the invoice number printed on your invoice. Online card and mobile payment on this website is being prepared with an approved payment provider; the fee payment page records your request and gives you a reference the office can trace.
Before you confirm a payment
You are asked to confirm that you have read our Terms & Conditions, Privacy Policy and Return & Refund Policy. That confirmation is recorded with the payment attempt.
Payment status
The result of a payment is confirmed against our records, not by the page your browser returns to. If you are unsure whether a payment went through, quote your payment reference and we will confirm it.
Refunds
Cancellation, refund eligibility and the 7–10 working day processing timeline are set out in the Return & Refund Policy. How course access is provided after payment is described in the Service Delivery Policy.
Help with a payment
Contact the accounts team using the phone number and email address on the contact page.